News/Status
Network Outage Notification for 21st of November 2008
Risk: Low
Service Affected: All Auckland services
Reason for Work: Network Upgrade
Impact Expected: Possible outage window of approximately 1-2 hours
Work Start Date: 21/11/2008 23:00:00
Work End Date: 22/11/2008 01:00:00
Contact email: Support@dts.net.nz
Contact Number: 04 918 0160
09 918 0306
03 961 6758
Network Outage Notification for 20th of November 2008
DTS is carrying out an upgrade on its core equipment within the Wellington network in three days time.
Please see below for details;
Risk: Low
Service Affected: All Wellington services
Reason for Work: Network Upgrade
Impact Expected: Possible outage window of approximately 1-2 hours
Work Start Date: 20/11/2008 23:00:00
Work End Date: 21/11/2008 01:00:00
Contact email: Support@dts.net.nz
Contact Number: 04 918 0160
09 918 0306
03 961 6758
Network Outage Notification for 19th of November 2008
DTS is carrying out an upgrade on its core equipment within the Christchurch network in two days time.
Please see below for details;
Risk: High
Service: All Christchurch services
Reason for Work: Network Upgrade
Impact Expected: Possible outage window of approximately 1-2 hours
Work Start Date: 19/11/2008 23:00:00
Work End Date: 20/11/2008 01:00:00
Contact email: Support@dts.net.nz
Contact Number: 04 918 0160
09 918 0306
03 961 6758
Network Outage Notification for 9th of November 2008
DTS is carrying out an upgrade on its core equipment at our Auckland POP located at Sky Tower in nine days time. Work will begin at 11pm, and be completed by 2am.
Please see below for details;
Risk: High
Service: All Auckland services
Reason for Work: Upgrade to Auckland POP
Impact Expected: Possible outage window of approximately 1-2 hours
Work Start Date: 9/11/2008 23:00:00
Work End Date: 10/11/2008 02:00:00
Contact email: Support@dts.net.nz
Contact Number: 04 918 0160
09 918 0306
03 961 6758
Network Outage pending for the 13th of October
As part of DTS’s efforts to enhance our network, we will be carrying out an upgrade to core equipment on the 13th of October.
Please see below for details;
Risk: Low
Service: All services
Reason for Work: Upgrade to switch at Wellington POP
Impact Expected: Possible outage window of approximately 5-30 minutes
Work Start Date: 13/10/2008 19:30:00
Work End Date: 13/10/2008 22:00:00
Contact email: Support@dts.net.nz
Contact Number: 04 918 0160
09 918 0306
03 961 6758
New Fault Report Form - 19 June 2008
To ensure prompt attention to problems, we’ve added an online fault report form to our Contacts page. You can use this form to report any service fault directly to our support crew.
We’ll attend to the fault right away and reply with a ticket number you can use for future reference.
DTS now has offices in Australia - 22 February 2008
DTS is a wholly New Zealand owned company that has built on its successes and recently extended its network into Australia. This means we’re there for you if your business already has an Australian presence or if you’re considering expanding across the Tasman.
The advantages for our customers includes our On Net point-to-point connectivity which means phone and Internet traffic between New Zealand and Australian offices can be treated as ‘local’ rather than international - a great potential cost saver! On Net can be arranged to suit your needs as either a completely secure, private network connection, or with an Internet gateway attached at either end.
Please talk to one of our sales consultants to see how we can help your business on both sides of the Tasman, or see our Contact us page to get in touch with us in Australia.
DTS provides new toll services - 21 January 2008
Great calling rates at your fingertips!
If you’re looking for a lower cost alternative to your current telephone service provider, DTS has the answer for you. Our PSTN toll calls come at rates more in line with cheaper VOIP (voice across the Internet) offerings, but without any reduction in quality.
Please talk to one of our sales consultants to find our which tolls package is best suited to your company’s needs.